A Critical Appraisal of e-Governance in Rajasthan State with Special Reference to Tribal District Dungarpur, Rajasthan, India

Abstract

In this world of digitalization, expectation of citizens are also high. e-Governance is the key tool to fulfill those expectations. Each day technology upgrades itself, which also increases the expectations in a qualitative way. This creates continuous challenges for the government. Respondents with diminutive information about the projects are also un-sure about the potential benefits of the projects. The research indicates that currently, the respondents in this work have not much of prior knowledge of e-governance and computerization in government sector, after explaining the current ongoing projects in government sector; they were able to answer the questions of interview. e-Governance projects have helped in better administration and promoting greater transparency and accountability and provide a citizen friendly environment. These projects also help in better service delivery. It is not an easy task to eliminate corruption and it requires very extra ordinary efforts. e-government has shown promise in this regard, and in many instances it has delivered by eliminating or at least reducing corruption in public services delivery. Active public participation is required to make e-Governance successful. Negative perception of citizens about service delivery is a major challenge before government but Dungarpur’s citizens are very curious and adoptive, so if they will be cognized then it will be more fruitful. The major problem in Dungarpur district is that there power breakdown is frequent and lasts for a minimum of 6 h. The other major problem is internet connectivity. Due to low connectivity, online e-Governance projects cannot succeed as per the expectations.

Keywords: e-Governance, technology, Dungarpur, citizens, government employees, projects

Cite this Article

Ritu Khanna, Vipin Khanna. A Critical Appraisal of e-Governance in Rajasthan State with Special Reference to Tribal District Dungarpur, Rajasthan, India. OmniScience: A Multi-disciplinary Journal. 2017; 7(3): 23–26p.