Usability Analysis of Indian Institutes of Management Libraries Websites: An Evaluative Study

Abstract

This paper evaluates the usability, efficiency, and effectiveness of Indian Institutes of Management (IIMs) libraries’ websites. For conducting the study, online survey and observation methods were found appropriate. Two different approaches were selected for online survey i.e. checklist/parameters and online automated tools. Study reveals that selected IIMs’ libraries had useful websites but ignored the basic usability features and thus seem to be in primitive stage of website development. Most of the selected IIMs’ libraries websites were very simple and had very basic and common usability features in terms of general information related to library, content writings, searching features, Web 2.0 applications, page size, page loading time etc. Enormous scope for improvement has been observed in selected IIMs’ libraries websites. Findings of the study will help to improve upon the usability features of IIMs’ libraries websites that will finally benefit the library users who are using library facilities and services remotely. Study will also help the webmasters to check their websites on timely basis to increase usability scores based on online usability tools.

Keywords: Website usability, usability analysis, IIMs, library websites

Cite this Article Nitesh Kumar Verma, Akhandanand Shukla. Usability Analysis of Indian Institutes of Management Libraries Websites: An Evaluative Study. Journal of Advancements in Library Sciences. 2018, 5(1): 23–32p.